Date of Award

1-1-2000

Thesis Type

Masters

Document Type

Thesis

Divisions

Faculty of Languages and Linguistics

Department

-

Institution

Universiti Malaya

Abstract

This study is a qualitative exploration of target situation requirements for written business reports. lts main objective is to determine whether a selected group of business students are able to write an analytical report that meets with the 'acceptability' standards for business reports in the workplace. Two Senior Managers from a local organisation in Kuala Lumpur provided the necessary information on the criteria and features they believed to be important in a report as well as the extent to which the students' work met with these criteria. The study made use of the case study method, utilising questionnaires. interviews and document study as research instruments. Results show that almost all the reports failed to meet with the criteria set forth by the gatekeepers. The comments made by the gatekeepers concerning the students' performance suggest that the students lacked both language and content facility to write a business report. Based on the findings obtained, recommendations on some possible improvements to the teaching and learning of business reports were provided in the study. Besides promoting course development, the study is significant in providing for an opportunity to bridge the gap between the academia and the workplace.

Initial

snms

Additional Information

Dissertation (M.A) -- Faculty of Languages and Linguistics, Universiti Malaya, 2000.

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