Date of Award
1-1-2000
Thesis Type
Masters
Document Type
Thesis
Divisions
Faculty of Education
Department
-
Institution
Universiti Malaya
Abstract
This study was conducted at the Public Health Institute (PHI) of the Ministry of Health in Kuala Lumpur to find out the communication sty les of the Division Heads perceived by the subordinates, and their influence on the subordinates' organizational commitment. The survey method was used to collect the necessary information to answer the research questions. The questionnaires were distributed to 125 staff at the Public Health Institute but only 93 completed questionnaires were received. The information that was collected from the respondents was analyzed using percentages, mean, and Correlation Coefficient. The findings of the study show that all the ten communication styles of the Division Heads have positive relationship with the subordinates' level of organizational commitment. The communication styles, Leaves an Impression and Dramatic, have average positive relationship. Meanwhile, Dramatic, Friendly. Open. Expressive, Accurate, Likes to discuss and Relaxed styles have only weak positive relationship with the subordinates' organizational commitment. Overall, the subordinates in the Public Health Institute have almost similar perception about their Division Heads' communication styles.
Additional Information
Dissertation (M.A) – Faculty of Education, Universiti Malaya, 2000.
Recommended Citation
Kutty Nair, Sasitheran Krishnan, "The influence of communication styles of division heads on subordinates' organizational commitment : a case study" (2000). Student Works (2000-2009). 187.
https://knova.um.edu.my/student_works_2000s/187
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
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