Document Type
Conference Item
Publication Date
1-1-2015
Abstract
Purpose: This paper describes a user survey carried out at Academy of Islamic Studies, University of Malaya as an initiative to communicate with library users. Design/methodology/approach: To the academic staff. The questionnaire was distributed online and also in hard copy format. Findings: The results of the study are analyzed. Research limitations/implications: The survey focused on a specific group of users. The survey can be used to study other groups of users such as students and general staff in future. Practical implications: The survey was a good way of communicating with users. The survey results indicated the level of library service quality.
Keywords
Surveys, User studies, Academicians, Academic Libraries, Library services, Library collections, Islamic collections
Divisions
Library_main
Event Title
Pacific Neighborhood Consortium (PNC) 2015 Annual Conference and Joint Meetings
Event Location
University of Macau, Macau
Event Dates
27-29 September 2015
Event Type
conference