Date of Award
1-1-1998
Thesis Type
masters
Document Type
Thesis
Divisions
FacultyofBusinessandAccountancy
Department
Universiti Malaya. Fakulti Perniagaan dan Perakaunan
Institution
Universiti Malaya
Note
Dissertation (M.B.A.) -- Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 1998
Recommended Citation
Tan, Thiam Keat and Tay, Chai Li, "Customer service quality as a competitive strategy in the Malaysian automotive industry / Group research project by: Tan Thiam Keat (Alex) and Tay Chai Li" (1998). Pre-2000 Student Works. 1450.
https://knova.um.edu.my/student_works_pre2000/1450
2329-KANDUNGAN.pdf (1518 kB)
2329-BAB_1.pdf (2173 kB)
2329-BAB_2.pdf (5084 kB)
2329-BAB_3.pdf (7764 kB)
2329-BAB_4.pdf (6613 kB)
2329-BAB_5.pdf (7779 kB)
2329-BAB_6.pdf (7236 kB)
2329-BAB_7.pdf (16842 kB)
2329-BAB_8.pdf (12470 kB)
2329-BAB_9.pdf (1831 kB)
2329-BIBLIOGRAFI.pdf (1280 kB)
2329-LAMPIRAN.pdf (10549 kB)
2329-BAB_1.pdf (2173 kB)
2329-BAB_2.pdf (5084 kB)
2329-BAB_3.pdf (7764 kB)
2329-BAB_4.pdf (6613 kB)
2329-BAB_5.pdf (7779 kB)
2329-BAB_6.pdf (7236 kB)
2329-BAB_7.pdf (16842 kB)
2329-BAB_8.pdf (12470 kB)
2329-BAB_9.pdf (1831 kB)
2329-BIBLIOGRAFI.pdf (1280 kB)
2329-LAMPIRAN.pdf (10549 kB)
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