A comparative analysis of service quality at Tenaga Nasional Berhad and Pos Malaysia one-stop payment centres / by Tan Seng Khee

Author

Seng Khee Tan

Date of Award

1-1-1996

Thesis Type

masters

Document Type

Thesis

Divisions

economi

Department

Fakulti Ekonomi dan Pentadbiran

Institution

Universiti Malaya

Note

Dissertation (M.B.A.) -- Fakulti Ekonomi dan Pentadbiran, Universiti Malaya, 1996

Recommended Citation

Tan, Seng Khee, "A comparative analysis of service quality at Tenaga Nasional Berhad and Pos Malaysia one-stop payment centres / by Tan Seng Khee" (1996). Pre-2000 Student Works. 1166.
https://knova.um.edu.my/student_works_pre2000/1166