Survey on customer's perception of their main banker's value disciplines and service loyalty : a case of retail banking customers in Malaysia / Ng Oy Lin

Author

Oy Lin Ng

Date of Award

1-1-2010

Thesis Type

masters

Document Type

Thesis

Divisions

FacultyofBusinessandAccountancy

Department

Universiti Malaya. Fakulti Perniagaan dan Perakaunan

Institution

Universiti Malaya

Note

Dissertation (M.B.A.) -- Sekolah Perniagaan Pascasiswazah, Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 2011

Recommended Citation

Ng, Oy Lin, "Survey on customer's perception of their main banker's value disciplines and service loyalty : a case of retail banking customers in Malaysia / Ng Oy Lin" (2010). Student Works (2010-2019). 44.
https://knova.um.edu.my/student_works_2010s/44