Date of Award

1-1-2000

Thesis Type

Masters

Document Type

Thesis

Divisions

Faculty of Languages and Linguistics

Department

-

Institution

Universiti Malaya

Abstract

This study evaluates the Al04 Commercial English 1 (CE 1) course at the Ungku Omar Polytechnic (PUO). It is specifically aimed at determining the perceptions of first year commerce students and language teachers with regard to the strengths and weaknesses of the course, and their recommendations for improvement. Two sets of questionnaires were administered to a total of 70 respondents, comprising 37 Certificate in Business Studies (CBS) and 26 Diploma in Business Studies (DBS) students, and 7 language teachers. In addition, semi-structured interviews were conducted with 22 students and 5 teachers. Data gathered from the questionnaires was analyzed using frequency counts and percentages and was tabulated. Information collected from the interviews was summarised and interpreted in a descriptive manner.

The findings revealed that generally most of the respondents perceived the course as being useful but they suggested that modifications should be made to improve its quality. It was found that there is a gap in the perceptions between the students and the teachers with regard to the course objectives, syllabus, teaching methodology, language skills, materials and also in terms of present study needs. In addition, it was found that the CBS students faced more difficulty in doing this course compared with the DBS students. The findings therefore point to a need to revise several aspects of the course.

Initial

snms

Additional Information

Dissertation (M.A) -- Faculty of Languages and Linguistics, Universiti Malaya, 2000.

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