Date of Award
1-1-2004
Thesis Type
masters
Document Type
Thesis
Divisions
FacultyofBusinessandAccountancy
Department
Faculty of Business and Accountancy
Institution
University of Malaya
Note
Dissertation (M.B.A.) -- Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 2004.
Recommended Citation
Cheong, Khai Fan, "A study of customer relationship management in the automobile industry in Malaysia / Cheong Khai Fan @ Kai Pan." (2004). Student Works (2000-2009). 2071.
https://knova.um.edu.my/student_works_2000s/2071
984-CHAPT1.pdf (2433 kB)
984-CHAPT3.pdf (2444 kB)
984-CHAPT2.pdf (8446 kB)
984-CHAPT4.pdf (15676 kB)
984-CHAPT5.pdf (5300 kB)
984-APPENDIX.pdf (5348 kB)
984-CHAPT3.pdf (2444 kB)
984-CHAPT2.pdf (8446 kB)
984-CHAPT4.pdf (15676 kB)
984-CHAPT5.pdf (5300 kB)
984-APPENDIX.pdf (5348 kB)
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