Piagam pelanggan dan kualiti perkhidmatan sektor awam : kajian kes Cawangan Import Kastam DiRaja Malaysia Negeri Selangor / Razman b. Zakaria.

Author

Razman Zakaria

Date of Award

1-1-2003

Thesis Type

masters

Document Type

Thesis

Divisions

economi

Department

Faculty of Economics & Administration

Institution

University of Malaya

Note

Dissertation (M.P.A.) -- Fakulti Ekonomi dan Pentadbiran, Universiti Malaya, 2003.

Recommended Citation

Zakaria, Razman, "Piagam pelanggan dan kualiti perkhidmatan sektor awam : kajian kes Cawangan Import Kastam DiRaja Malaysia Negeri Selangor / Razman b. Zakaria." (2003). Student Works (2000-2009). 1401.
https://knova.um.edu.my/student_works_2000s/1401