Institutional Framework and Governance of the Water Sector and Implications on Service Delivery

Document Type

Article

Publication Date

8-1-2024

Abstract

Water governance discourses state that ``water crisis is a crisis of governance''. Improving governance is critical in ensuring water security. This study examines water sector governance and institutional framework's impact on service delivery. It employs a qualitative approach with Klang Valley, Selangor as the case study. Policy actors from federal and state governments are interviewed for primary data. Secondary data includes documents and archival records. Findings show that water service delivery was hampered by unclear jurisdiction, conflicting priorities, financial constraints, and lack of political will. Overcoming these challenges can be the basis for improving water service delivery system.

Keywords

water governance, institutional framework, service delivery, multi-level governments

Divisions

DeptofSyariahLaw,advanced,deptpolitical

Funders

Ministry of Higher Education of Malaysia under the Fundamental Research Grant Scheme (FRGS/1/2021/SS0/UM/02/7)

Publication Title

Environment-Behaviour Proceedings Journal

Volume

9

Issue

22, SI

Publisher

e-IPH Ltd UK

Publisher Location

THE LEADMILL, 6 LEADMILL RD, PO BOX STUDIO 7, SHEFFIELD, S1 4SE, ENGLAND

Additional Information

International Conference on Public Policy and Social Science (ICoPS), Univ Tech MARA, Bosnia, BOSNIA & HERCEG, SEP 13-15, 2023

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