Supply chain integration and its impact on supply chain agility and organizational flexibility in manufacturing firms
Document Type
Article
Publication Date
1-1-2021
Abstract
Purpose - This study investigates the impact of environmental uncertainty and organizational ambidexterity on supply chain integration and its relationship between supply chain agility and organizational flexibility in the manufacturing firms. Design/methodology/approach - The data were collected from 526 managers in services and manufacturing industry in Kuala Lumpur. The partial least square (SmartPLS 3.0) tool was applied through the use of the structural equation modeling (SEM) technique. Findings - The results revealed that a strong relationship exist between environmental uncertainty and supply chain integrations including customer, supplier and internal integration. Organizational ambidexterity has a significant relationship with supply chain integration. Supply chain integrations were shown to have a positive impact on the firm's supply chain agility and organizational flexibility. Originality/value - The findings may assist to establish a set of key drivers for enhancing supply chain agility and organizational flexibility as a supply chain management initiative in the manufacturing and service industry.
Keywords
Supply chain integration, Supply chain agility, Organizational flexibility, Manufacturing firms
Divisions
Faculty_of_Business_and_Accountancy
Publication Title
International Journal of Emerging Markets
Volume
16
Issue
8
Publisher
Elsevier