The impact of servant leadership on follower turnover intentions: Mediating role of resilience
Document Type
Article
Publication Date
12-1-2020
Abstract
Manuscript type: Research paper Research aims: This paper aims to investigate the impact of servant leadership on turnover intentions within the context of higher education institutions (HEIs). It further examines how resilience affects the relationship between the two variables. Design/Methodology/Approach: Based on the conservation of resource theory, a research model has been developed and tested through a questionnaire survey approach. Data collected from 301 academics in HEIs in Pakistan were analysed using covariance-based structural equation modelling. Research findings: The study provides empirical evidence on the importance of having leaders who administer servant leadership, as this will help to reduce the turnover intention. It also reports the mediating effect of employee resilience. Theoretical contribution/Originality: This study expands the previous literature by focussing on the servant leadership type, which has potentially led to positive followers' behaviour. It also fills the research gap by incorporating employee resilience as a mediating variable. Practitioner/Policy implication: Principals, directors and vice-chancellors of HEIs should reconsider their leadership strategies to promote a positive working environment, as this will help to address the problem of employee turnover. Research limitation/Implication: Since the data were collected from Pakistan, it may not be possible to generalise the findings.
Keywords
Employee Retention, Sustainability, Servant Leadership, Resilience, Turnover Intention
Divisions
financemanagement
Funders
Geran Penyelidikan Fakulti 2019 (GPF), "Servant Leadership Style: A Curse or Blessing for Leader Himself?"
Publication Title
Asian Journal of Business and Accounting
Volume
13
Issue
2
Publisher
Faculty of Business and Accountancy, University of Malaya
Publisher Location
UNIB MALAYA, FAC BUSINESS & ACCOUNTANCY, KUALA LUMPUR 50603, MALAYSIA