Document Type
Article
Publication Date
1-1-2004
Abstract
The efficient management of experience knowledge is vital in today�s knowledge-based economy. This paper is concerned with proposing a model for software experience knowledge. The model is aimed to represent the backend of knowledge management tools that support organisational learning activities in a typical software organisation. Generic knowledge models have failed to produce good quality software experience management tools. The diversity in the types and forms of software experience knowledge makes it necessary to establish customised knowledge models to effectively accommodate such domain-specific knowledge. Our model extends the simple generic knowledge models that usually rely on non parameterised knowledge (i.e. free text) or that just reflect certain types of software experience knowledge (tacit or explicit). In contrast, our model aims to strike a delicate balance between explicit and tacit knowledge that in a way act as correlated information sources.
Keywords
Software experience knowledge, knowledge management tools, generic learning models, customised knowledge models, domain-specific knowledge, non parameterised knowledge, explict and tacit knowledge
Divisions
fsktm
Publication Title
International Journal of the Computer
Volume
14
Issue
4