Date of Award
7-1-2020
Thesis Type
Masters
Document Type
Thesis
Divisions
Faculty of Built Environment
Department
Department of Quantity Surveying
Institution
Universiti Malaya
Abstract
A Smooth and effective communication is very important in construction industry to prevent iteration and rework which will cause money. Since there are a lot of parties involve in construction,it is important to have a good communication platform. In the current world, people are using the technology advancement to enhance the effectiveness of communication amongst people who work in construction industry. Though there are a lot of mobile application designed for construction purpose, WhatsApp is the most commonly used by all. However, there are no studies done to identify the effectiveness of it. This thesis will gather respond from client, consultant and contractor who are working in construction industry on the effectiveness of WhatsApp for the main communication platform. This thesis will also suggest on improvement to the mobile application by adding some features that the respondents think are useful to improve communication.
Additional Information
Research Report (M.A) - Faculty of the Built Environment, Universiti Malaya, 2020.
Recommended Citation
Taib, Muhammad Hafizul, "Improving client-consultant-contractor communication in construction industry through whatsapp application" (2020). Student Works (2020-2029). 258.
https://knova.um.edu.my/student_works_2020s/258
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Included in
Business and Corporate Communications Commons, Computer Sciences Commons, Construction Engineering and Management Commons
Comments
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