Date of Award

12-2010

Thesis Type

Masters

Document Type

Thesis

Divisions

Faculty of Business and Economics (formally known as Faculty of Business and Accountancy)

Institution

Universiti Malaya

Abstract

This paper presents a model of radio frequency identification (RFID) adoption by a Logistic Service Provider (LSP) in the logistic industry Malaysia. Due to lack of models associate with the RFID adoption in logistic industry Malaysia, the model was developed. The study uses the case study research approaches to perform an inductive investigation on the RFID adoption by the local LSP. Semi-structured interviews were conducted primarily with the IT director and research officers who advocated the RFID’s pilot test project. The technology appropriation model of RFID adoption was developed in this study is useful to determine the success of RFID adoption. From the case study, it is concluded that three stages of RFID evaluation process (i.e. attractors/repellents, appropriation/disappropriation and reinforcers) are identified as primary components of the LSP evaluation on the adoption of RFID technology in the logistic industry. The study offer useful guidance for LSP practitioners prior any implementation of the RFID technology. As limited study has been conducted on RFID technology adoption in this country, hence this paper will motivate the future study in this area. Therefore, the research is considers radical and will benefit the LSPs who intend to pursue competitive advantage over the rivals.

Initial

khm

Additional Information

Dissertation (M.A.) – Faculty of Business and Economics, Universiti Malaya, 2010.

Download

Share

COinS